Customer service

At ÖkoFEN, sales and customer service belong inextricably together.

We have an extensive sales & service network for pellet boilers & heat pumps in German-speaking countries. Together with many decentralised regional partners, we are focussing on sales and technical support with comprehensive coverage. This delivers reliable heating at home for every single customer.

Our expert service engineers also make us a specialist in the customer service field. They are always happy to assist and advise you in all technical matters.